The Whizbang Weekly

  • Access to information under pressure

    In 2013, over 704,000 Freedom of Information Act (FOIA) requests were submitted to the United States Federal government, and roughly 95,000 remained backlogged at the end of the 2013 fiscal year. According to FOIA.gov, many requests were answered in an incomplete form and were usually missing information. Almost half of those requests were considered incomplete…

    Campbell Robertson

  • The demise of Water Cooler Decision Making

      On a recent meeting I had with a government department wrestling with providing better service; and to improve effectiveness and efficiency to it’s workers:  I started to discuss how government departments are attempting to eliminate water cooler decision making within in it’s programs. They looked at me with a strange look. I sometimes get…

    Campbell Robertson