The Whizbang Weekly

  • Access to information under pressure

    In 2013, over 704,000 Freedom of Information Act (FOIA) requests were submitted to the United States Federal government, and roughly 95,000 remained backlogged at the end of the 2013 fiscal year. According to FOIA.gov, many requests were answered in an incomplete form and were usually missing information. Almost half of those requests were considered incomplete…

    Campbell Robertson

  • Update and Observations May 2014

    I have been meeting with government and healthcare organizations over the past few months and it apparent that there is a general frustration with existing work based technology and applications.  I have discussed this earlier; that we are technically “rich” in our personal lives and technically “poor at work. ERP, HRMS and CRM systems that…

    Campbell Robertson

  • What will be covered at the IBM ECM Solution Summit in DC on Oct 17

    I will be attending the IBM ECM Solution Summit in DC on Oct 17th.  One of the sessions is very timely: Loss Prevention or others may call it Fraud, Abuse and Waste.  It is an area in any progressive government where one can get back monies or services lost due to people or organizations taking…

    Campbell Robertson

  • The demise of Water Cooler Decision Making

      On a recent meeting I had with a government department wrestling with providing better service; and to improve effectiveness and efficiency to it’s workers:  I started to discuss how government departments are attempting to eliminate water cooler decision making within in it’s programs. They looked at me with a strange look. I sometimes get…

    Campbell Robertson