• Contextual Computing


  • Lions and Tigers and CAM: Oh My !

    With the excitement of the 3rd Platform (Cloud, Mobile, and Big Data) everyone is always discussing about where the information will be kept and managed and how the information will be accessed and analyzed. All-important aspects of innovating and developing Systems of Engagements vs. Systems of Record are hotly being argued. People also talk about…


  • Cloud Computing issues for the long haul

    Governments are beginning to experiment with Cloud computing, but unlike other industries they must deal with more regulations and policies. Governments of all sizes must be very stringent on their requirements for cloud providers. Namely, in-country or in-territory hosting security is a primary concern. Additionally, most governments want their employees at the same site as…


  • The importance of being Ernest: with e-mail

    I see it almost weekly now that some investigation or inquiry into a scandal or political wrongdoing relies more and more on email as evidence. Either the emails can’t be found (for obvious reasons) or when they are found they illuminate a further chain of evidence that the guilty party can’t hide.  All in all…


  • Can new ECM technology ease the complexity of document declassification

      Hidden complexity in document declassification  The explosion in digital records has made declassification a challenge, but recent document-leak events, including WikiLeaks, have heightened the pressure to ensure that all government documents and records being considered for declassification are managed securely prior to release. Typically, only the agency that creates classified information can declassify it.…


  • Access to information under pressure

    In 2013, over 704,000 Freedom of Information Act (FOIA) requests were submitted to the United States Federal government, and roughly 95,000 remained backlogged at the end of the 2013 fiscal year. According to FOIA.gov, many requests were answered in an incomplete form and were usually missing information. Almost half of those requests were considered incomplete…


  • What will be covered at the IBM ECM Solution Summit in DC on Oct 17

    I will be attending the IBM ECM Solution Summit in DC on Oct 17th.  One of the sessions is very timely: Loss Prevention or others may call it Fraud, Abuse and Waste.  It is an area in any progressive government where one can get back monies or services lost due to people or organizations taking…


  • The demise of Water Cooler Decision Making

      On a recent meeting I had with a government department wrestling with providing better service; and to improve effectiveness and efficiency to it’s workers:  I started to discuss how government departments are attempting to eliminate water cooler decision making within in it’s programs. They looked at me with a strange look. I sometimes get…


  • 3rd Platform and ECM for Government

    The “Third Platform” and ECM for Government Government agencies are adopting a range of new technologies—from mobile and cloud computing to big data analytics—in an effort to boost worker productivity, improve the quality of services they provide to citizens and reduce costs. This collection of new technologies, called the “third platform” by IDC, reflects a…